Privacy Policy
Last Updated: May 10, 2025
Introduction
At PortalForce ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
Information We Collect
We may collect information about you in various ways, including:
Personal Information
We may collect personally identifiable information, such as:
Name, email address, phone number, and company information
Billing information and payment details
Information provided when you contact us or request customer support
Usage Data
We may also collect information about how you access and use our services:
IP address, browser type, device information
Pages visited and features used
Time spent on pages and interaction information
Other diagnostic data
How We Use Your Information
We may use the information we collect for various purposes, including to:
Provide, maintain, and improve our services
Process transactions and send related information
Send administrative information, such as updates, security alerts, and support messages
Respond to customer service requests and support needs
Personalize your experience and deliver content relevant to your interests
Monitor usage of our services for technical administration
Detect, prevent, and address technical issues
Comply with legal obligations
Disclosure of Your Information
We may share your information in the following situations:
With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition.
With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
With Your Consent: We may disclose your personal information for any other purpose with your consent.
Legal Requirements: We may disclose your information where required by law or if we believe that such action is necessary to comply with legal obligations.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our services and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.
Types of cookies we use:
Essential Cookies: Required for the operation of our services
Functional Cookies: Remember your preferences and settings
Analytics Cookies: Help us understand how visitors interact with our services
Marketing Cookies: Track your browsing habits to deliver targeted advertising
Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.
Although we will do our best to protect your personal information, transmission of personal information to and from our services is at your own risk. You should only access our services within a secure environment.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Children's Privacy
Our services are not intended for use by children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
Your Privacy Rights
We use cookies and similar tracking technologies to track activity on our services and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
Depending on your location, you may have certain rights regarding your personal information, including:
The right to access personal information we hold about you
The right to request correction of inaccurate personal information
The right to request deletion of your personal information
The right to object to processing of your personal information
The right to data portability
The right to withdraw consent
To exercise these rights, please contact us using the information provided below.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: privacy@portalforge.com
Phone: +61 2 8888 7777
Address: 285A Crown St, Surry Hills 2010, Australia
